Maryland Lottery : Retailer Corner

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The 2025 Retailer Satisfaction Survey is now available. Click here to learn more.

Forms & Links to Help Manage Your Business

Logo Request Form
Fingerprinting
- Fingerprinting Process/Authorization numbers
- Fingerprinting Locations
PHD / PEX Daily Reconciliation form (download the form of your choice)
- Excel
- Adobe PDF
Scratch-off Tracking form (download the form of your choice)
- Excel
- Adobe PDF
Self-serve Vending Incident Documentation form (download the form of your choice)
- Adobe PDF
- Word

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WAVE or Flair Terminal, PlayCentral HD (PHD) and PlayCentral EX (PEX)
888-427-7568
(service issues)
Tel-Sell Orders:
866-832-1477
Retailer Customer Service:
410-230-8800
Instant Ticket Lottery Machine (ITLM)
800-886-9978
(Veterans Service Organizations only)
24/7 Problem Gambling Helpline:
800-426-2537

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